gears.lazyfilms.in

Shipping Policy

This policy covers shipping for used 35mm film cameras ordered from LAZY FILMS. By placing an order, you agree to the terms below.

Where we ship

We ship pan-India. Camera orders are fulfilled from our Nagpur location:

LAZY FILMS — Cameras
199, Mangaldeep Nagar 01,
Manewada Besa Road,
Nagpur – 440027

We currently ship within India only. International orders are not available.

Shipping charges

Shipping for cameras is free across India.

Delivery timelines

Estimated delivery times after dispatch:

  • Metro cities: 2–4 working days
  • Tier-2 / other cities: 4–7 working days

These are estimates. Actual delivery can vary by destination, courier capacity, weather, holidays, or local restrictions. Sundays and public holidays are not counted as working days.

Order processing

Most camera orders are packed and handed to the courier within 1–3 working days after payment confirmation, provided the camera is still available.

Each used camera is an individual item. Stock is confirmed before fulfillment. If a camera sells out between checkout and dispatch, we will contact you at the email or phone number on the order to arrange a refund or an alternative, if one is available.

Packaging

Cameras are tested before they leave us and packed for courier transit. Please inspect the outer packaging on delivery. If the carton looks damaged, crushed, or opened, note it with the courier and contact us immediately with photos.

Tracking

Once your order ships, we share tracking details by email or WhatsApp/SMS where available. You can also reach us with your order number if you need help locating a shipment.

Address accuracy

Please enter a complete, accurate shipping address and a reachable phone number at checkout. We are not responsible for delays, failed delivery, or return-to-sender caused by incorrect or incomplete address details.

If a shipment is returned to us because delivery could not be completed, we will contact you to arrange re-dispatch (additional courier charges may apply) or a refund, depending on the situation.

Local hand-off

If you are in Nagpur and prefer a local pick-up or hand-off instead of courier, contact us before ordering. This is arranged case by case and must be confirmed in advance.

Functional issues after delivery

Every camera is tested before it ships. If something is not working as described, contact us within 7 days of delivery. For functional faults we missed, or problems that appear once you start shooting, we will arrange a repair, replacement, or full refund — whichever fits the issue.

This does not cover damage from water, drops, or mishandling after delivery. Cosmetic wear consistent with a used camera (as described and shown in the product photos) is not a functional fault.

Lost or damaged in transit

If your camera is lost in transit or arrives damaged due to shipping, contact us as soon as possible with your order number, tracking ID, and clear photos of the packaging and item. We will work with the courier and arrange a replacement or refund where appropriate.

Cancellations

Camera orders can be cancelled before the order is packed and handed to the courier. Once shipped, the order follows the delivery and functional-issue terms above.

Refunds, where applicable, are processed within 7–10 business days to the original payment method.

Contact

For camera shipping questions, delays, or delivery issues:

Please include your order number and the shipping address used at checkout.

Governing law

This policy is governed by the laws of India. Disputes are subject to the jurisdiction of the courts in Mumbai, Maharashtra.